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Ask a Librarian

A dedicated staff of library professionals is available to help patrons find the answers they seek.  The Reference Desk is located on the Main Level.  Questions may be asked in person during normal Hours of Operation, on the phone by calling 764-5426, Ext.105 or by e-mail. 

Ask a Local Librarian

Try Worcester Public Library's Text a Librarian service! 

On the go and need an answer?

Text your question to 508-335-2396 and get an answer delivered to your cell phone.  This service, staffed by professional librarians, is available during library hours.

(This number is for text messaging only.  Standard text messaging charges may apply.  Please use 508-799-1655 x3 to speak with a reference librarian.)


Chat with a WPL Librarian! The live chat service is available Monday through Friday, 3:00-5:30. Leave a question any time, and a librarian will get back to you ASAP!


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Local History & Genealogy

The Reference Department maintains the Holmes Ammidown History Room on the Main Level.  This room houses many important pieces from local history and holds numerous collections of books, photographs, maps, directories, and memorabilia.   Additionally, the Library maintains an extensive local newspaper collection on microfilm. For more information of available resources, please
click here.

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Digital Collection of Historical Materials

Digital Treasures is a digital library collection that chronicles the agricultural and industrial history of Central and Western Massachusetts.  The Jacob Edwards Library is a primary contributor to this cooperative project.  Digital Treasures is made possible through the efforts of the Central/Western Massachusetts Automated Resource Sharing library network and the Central Massachusetts Regional Library System. 

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Digital Books & Video Collection

Downloadable audio Books, eBooks and videos are now available through our membership in the C/W MARS library network.  Patrons can browse and search hundreds of great titles and download them to computers or other portable devices for reading, listening or viewing anywhere, anytime.


View eBook device compatibility

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Mass 2-1-1

Mass 2-1-1's online directory provides access to statewide community resources. Search by keyword or topics to find information and resources for emergency food, rent, help paying your heating and utility bills, mental health counseling, health programs, public health and safety services, child care referrals, job resources, and other help for individuals, parents and families. 

Web Directory

Our web directory is a collection of websites found on the World Wide Web.  We have made every effort to select sites that we feel are maintained by reputable sources.  However, the Jacob Edwards Library does not endorse or attempt to ensure that the information contained in these sites is accurate.  We simply provide this directory as a guide to our patrons.


DailyLit – Electronic Book Club

DailyLit brings books right into your inbox in convenient small messages that take less than 5 minutes to read. This works incredibly well not just on your computer but also on a Treo, Blackberry, Sidekick or whatever the PDA of your choice. In the words of Dr. Seuss: Try it, you might like it!

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